Tone2 VST AU Synthesizers: Home of the best VST Plugins & AU Instruments
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Support

Good customer service is very important to us. That’s why we offer personal and free support for our products. Our support team of dedicated professionals ensures that our customers get accurate and timely replies to any questions they may have about Tone2 products. Our Customer Support Specialists use our products for themselves, so they understand the customer's point of view.

Markus

Markus Krause

Anna

Anna Krause

Troels

Troels Nygaard

Pimpel still can't read or write.

Not really helpful

Ordering:

I want to purchase a product and have a question.
How do i order a product?
I need help with my order.


Installation:

Software installation on PC
Software installation on Mac
Activating purchases from Best Service or 3rd party resellers


Technical problems:

Technical problems on PC.
Technical problems on Mac


Social:

I want to exchange with other users.
I want to do suggestions for future products and updates.
Tone2 on Facebook
I want to contact you by email ( support@tone2.com ).


Updates:

Where can i download the latest update?
What it the latest news/updates/sounds ?
Where can i find details about an update?


Bugs:

Where can i see which bugs have been fixed?
I want to report a bug.


Other:

I’ve lost my software.
My e-mail address has changed
What are the terms and conditions and the licence policy?

Tone2 UltraSpace