Tone2 - true high-end quality audio software. Tone2 synthesizers are the cutting edge in what is possible in today´s contemporary music making.
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Known problems and solutions

General

Description: “The plugin does not appear in my host software?”
Solution: Please check if you did install the plugin to the correct VST/AU directory. Sometimes you need to do a plugin rescan in your host software after the installation. Please take a look at the handbook of your host software if you need further help. Additional help can be found here.

Description: “How do i unlock the full version?”
Solution: Here

Description: "I get clicks and audiodropouts"
Solution1: Increase the latency of your soundcard
Solution2: You caused a CPU overload. Reduce the number of plugins within your songs.
Solution3: Reduce the quality setting and number of voices.
Solution4: Reduce the sample rate setting of your host software to 48 kHz or lower.
Solution5: Reduce the rendering quality setting of the plugin. Use medium or lower.
Solution6: Buy a faster CPU and faster RAM modules. 
Solution7: Avoid long release times within the plugin.

Known problems and solutuions

Description: “The plugin needs too much CPU”
Solution1: Reduce the sample rate setting of your host software to 48 kHz or lower.
Solution2: Reduce the number of voices within the plugin.
Solution3: Reduce the rendering quality setting of the plugin. Use medium or lower.
Solution4: Bypass effect modules like the reverb within the plugin.
Solution5: Buy a faster CPU and faster RAM modules. 
Solution6: Avoid long release times within the plugin.

Description: "I get a high CPU load when i switch through patches during playback"
Answer: It is technically necessary to reset reverb/delay buffers on patch changes.

Description: “The plugin says that some file (like mf2, t2k, glb, gls, ...) is missing”
Solution: Your installation is corrupt. Reinstall the plugin. Additional help can be found here.

Description: “I get a bluescreen”
Answer: You got a serious problem! A bluescreen is a critical error which is caused by the operating system and not our software. Bluescreens can be caused by driver problems, faulty hardware (hot processor, damaged RAM module), a currupt operating system and trojans. We recommend that you backup all important data and refer to a computer expert.

Description: "The host crashes when i quickly switch through presets"
Solution: Install the latest soundcard drivers and increase the latency setting of your soundcard. Reduce the CPU load.

Description: "The efffect plugin does not respond to my Midi data"
Answer: Not all hosts are able to send midi data to effect plugins. You can also use automation instead of midi. Check your host configuration.

Description: "The gui response is slow when i change the mod in Gladiator", “It takes a second till i can hear someting after a patch change or loading in FireBird/Gladiator"
Answer: This is technically necessary to precalculate data for the HCM synthesis.

Description: "Why does Gladiator/FireBird need so much CPU when i load it or swith presets"
Answer: This is technically necessary to precalculate data for the HCM synthesis. That's why the right panel says "Processing...". The CPU will drop down to a low value after a second. The method of preprocessing has the advantage that Gladiator needs lees CPU later.

Description: "It takes a second till i can hear someting after a patch change or loading in FireBird/Gladiator"
Answer: This is technically necessary to precalculate data for the HCM synthesis.



Known host specific bugs

Description: "Cubase4 does not show some preset names properly"
Host affected: Cubase4
Answer: This is a cosmetical Cubase4 problem which does also affect other company's plugins. Please refer to Steinberg for a bugfix.
Solution: Use the plugin's internal preset browser which works relieable.

Decription: "I get an audiodropout during playback"
Hosts affected: Cubase3,4
Solution: Switch off autosaving

Decription: "I get graphic errors when i resize the plugin interface", "I can't see the plugin's GUI", "I can only see parts the plugin's GUI"
Hosts affected: Sonar5, Sonar6, SaviHost, various others , various hardware controlers like Novation
Plugin affected: A very large number of VST plugins with resizeable GUI
Answer: The graphic resizing routines of your host software is buggy. Please install the latest host version or refer to the host's company for a bugfix.
Solution: Rescan your plugins in the host sometimes solves the problem.

Description: "The CPU load is high when i open the editor"
Hosts affected: Sonar 5/6
Answer: The problem is caused by a bug in Sonar 5/6. Please update to a newer Sonar version. Download and install a graphics card driver.

Decription: "The first note in a song is not played"
Hosts affected: Fruity Loops
Answer: This is a known problem in Fruity loops. It does also affect many other plugins, and has been reported to Imageline for several times. Imageline ignores the compatibility problems.
Solution: Open Fruity loops, Go to audio settings, change "reset plugins on transport"

Description: "The presets/patch names are messed if i use the preset manager"
Hosts affected: Minihost
Answer: This is a Minihost problem which does also affect other plugins.

Description: "The plugin crashes if after i renamed a patch"
Hosts affected: Minihost
Answer: This is a Minihost problem which does also affect other plugins. You should avoid long patch names.

Description: "Not all automation parameters are shown in the host"
Host affected: Ableton Live 6
Plugin affected: Gladiator
Answer: Ableton 6 can only handle 128 parameters for Automation. Please refer to Ableton for a bugfix.

Description: “The automation parameters are not listed correctly”
Host affected: Various Orion versions, some other hosts
Answer: This is a bug in your host software. Please refer to the manufacturer for a solution.

Description: "The preset browser of Reaper does not list all sounds"
Hosts affected: Reaper
Plugin affected: Nearly all known VST plugins
Answer: The problem is caused by a bug in the preset browser of Reaper. It faulty crops the list if blank preset names are used.
Solution: Use the internal preset browser of Gladiator or update Reaper.

Description: "The GUI freezes"
Host affected: Digidesign Pro Tools on Mac with FXPansion RTAS adapter
Plugin affected: All Tone2 plugins and a very large number of VST 2.4 plugins from other companies
Answer: The RTAS adapter is not fully VST 2.4 compatible. Please refer to Digidesign for native VST/AU support and refer to FXPansion for a VST 2.4 compatibility fix.